FAQ

Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service.

We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.

Our IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.

No, you will connect to LightVision TV servers via Internet and you don’t need dish and satellite equipments.

Generally there are two basic system of IPTV available by which material for the purpose of IPTV can hold. It can be directed through broadcast material to several persons at the same time or can be utilized to give video-on-demand wherever the material is commonly supply to a single subscriber who has asked for that specific item. The system is based on a set top box and other necessary things.

No, you will connect to LightVision TV servers via Internet and you don’t need dish and satellite equipments.

Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is IPTV. The name specifies, IPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.

Issuing an email for technical support will get responded between 5 min  to 12 hour . But we intent to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 12 hours.

If you have webOS or Tizen TVs and your streams are multicast, the UDP to HTTP function has to be turned on in app’s settings and to be set up on your router.

We always recommend that you connect your device hardware (ethernet).

Sometimes you may experience buffering due to low internet speed, high internet traffic . If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.

First, check your internet connection or router and restart it, and check the device’s settings where you use your LightVision TV subscription. If you still have issues, it seems that your ISP is blocking the IPTV traffic. Test with other ISP connection. You shouldn’t get any issues after doing this.

We accept PayPal, Visa/MasterCard.

After receiving your IPTV line and you’re not satisfied with our server, you have the right to ask for a refund in a maximum 24H, and we will be happy to refund you, no questions will be asked. If you have purchased an order and we haven’t delivered it to you yet, you can ask to cancel the order and we will send you a full refund. Before purchasing a service and pay, you can contact us via email Support@yourtv.shop

Go to pricing in home page to see plans and prices. Select your favourite service plan and you can pay via PayPal, Visa, Mastercard. We will deliver your order between 5 mins to 12 Hours manually.

After receiving your IPTV line and you’re not satisfied with our server, you have the right to ask for a refund in a maximum 24H, and we will be happy to refund you, no questions will be asked.

If you have purchased an order and we haven’t delivered it to you yet, you can ask to cancel the order and we send you a full refund.

Before purchasing a service and pay, you can contact us via email Support@yourtv.shop.

We usually process orders manually (because of security purposes).
So please be Patient after payment. We will send your order details to your provided email address between 5 minutes to 12 hours.
Please contact us if you haven’t received your order after 12 hours and check your inbox/spam/bulk folder first.

Unfortunately, this service is not currently available.